Product Information
- ATTENTION! The My Cloud Home device can be accessed via the Internet, the My Cloud mobile app, the My Cloud desktop app, or WD Discovery
- Quick and easy setup from your smartphone
- Access from anywhere using the My Cloud Home mobile or desktop app or on the MyCloud.com website
- USB port for importing photos, videos, and documents from USB sticks and external hard drives
- My Cloud Home desktop app (64-bit OS required) Windows 10+ or macOS 11+ operating systems
- My Cloud Home mobile app iOS 11 or higher operating systems//Android Marshmallow (6.0) or higher operating systems//router and Internet service provider for the Internet connection
- Supported browsers Internet Explorer 11 or higher/Microsoft Edge/Safari 8.0 or higher/Firefox 45 or higher on supported Windows and macOS platforms/Google Chrome 5.0 or higher on supported Windows and macOS platforms
- Supported streaming options H.264 over Android and iOS media playback/H.265 over Android and iOS media playback
- Note Compatibility may vary depending on the user's hardware configuration and operating system
- To troubleshoot — For the blinking light — Temporarily disable and turn off any computer apps and software that may prevent My Cloud Home from being recognized on the local network
