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Service Management

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Product Description

Designed for courses in service management, service operations management, or operations management. This book looks at services and the economy, the service concept and competitive strategy, and managing service operations.

Attributes

Authors
Fitzsimmons, James A
Edition
5
Label
McGraw-Hill/Irwin
Content Languages
[object Object], [object Object], [object Object]
Number Of Items
1
Number Of Pages
624
Publication Date
2005-02-04
Publisher
McGraw-Hill/Irwin
Studio
McGraw-Hill/Irwin
Lang
en-US

Product Identifiers

AIDAlgopix unique identifier
AID8B4736001
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Shipping Dimensions

Width
8.1 in.
Length
10.2 in.
Height
1.2 in.
Weight
41.6 oz.

Product Dimensions

Width
1 in.
Length
8.3 in.
Height
10.3 in.
Weight
48 oz.

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